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(FAQ) Parent/Student

  • How do I create an account?
  • How do I link an account?
  • How do I change my Home school?
  • Does Print PlanetHS support any languages other than English?
  • How do I disable an account?
  • How do I download a copy of the physical exam form?
  • How do I edit an account?
  • How do I enable a deactivated account?
  • How do I link to more than one student?
  • How do I print the Physical history form to take to the doctor?
  • How do I reset my password?
  • How do I sign the forms?
  • How do I stop getting emails and texts?
  • How do I unlink an account?
  • How does the Under 13 site policy work?
  • I clicked "Forgot password?" but never got an email.
  • PlanetHS/ArbiterAthlete Privacy Policy
  • What kind of data security does PlanetHS/ArbiterAthlete employ to keep student information safe?
  • What web browser works best with PlanetHS or ArbiterAthlete?
  • Whoops, there is an issue: Incorrect login credentials provided.
  • Why can't I find my school when signing up?

Get in Touch

Your Name
Email
Subject
Message
Attachments
URL This is the URL of the page you are experiencing an issue on. Also known as the web address, simply navigate to the page with the issue and copy the address from the top of the browser. Example: https://www.planeths.com/index.php?keyword=pre_participation_school_overview&schoolID=2011
Product Which part of the product are you having an issue with?
Account Type What type of account you have (i.e. Parent, student, Athletic Director, etc.).

Get in Touch

Your Name
Email
Subject
Message
Attachments
URL This is the URL of the page you are experiencing an issue on. Also known as the web address, simply navigate to the page with the issue and copy the address from the top of the browser. Example: https://www.planeths.com/index.php?keyword=pre_participation_school_overview&schoolID=2011
Product Which part of the product are you having an issue with?
Account Type What type of account you have (i.e. Parent, student, Athletic Director, etc.).