What information do I need to give to our IT department to whitelist your site?

All emails sent from our system will come from info@planeths.com. As far as IPs go, typically, for whitelisting, our IP addresses don't need to be included. Just the info@planeths.com domain is needed to ensure delivery of the notifications sent from our system. All Planeths staff also have @planeths.com email address as well.

Our support center uses schoolsupport@planeths.com. Our support emails are handled using Teamwork Desk.

from: PHS Support <schoolsupport@planeths.com> via teamworkdesk.com 

reply-to: schoolsupport@planeths.com

mailed-by: mail.teamworkdesk.com

signed-by: teamworkdesk.com

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