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  • FAQ

(FAQ) Athletic Trainer

  • How do I create an account?
  • How do I change my Home school?
  • How are expiring athletic forms handled?
  • How are forms affected by Auto Approve?
  • How do I disable an account?
  • How do I edit an account?
  • How do I enable a deactivated account?
  • How do I remove a coach and their permissions from my school?
  • How do I reset my password?
  • How do I sign the forms?
  • How do I stop getting emails and texts?
  • How do I use Team/Activity Rosters?
  • How does the Under 13 site policy work?
  • I clicked "Forgot password?" but never got an email.
  • PlanetHS/ArbiterAthlete Privacy Policy
  • What information do I need to give to our IT department to whitelist your site?
  • What kind of data security does PlanetHS/ArbiterAthlete employ to keep student information safe?
  • What web browser works best with PlanetHS or ArbiterAthlete?
  • Whoops, there is an issue: Incorrect login credentials provided.
  • Why are some students not showing on the Athletic Forms grid view?
  • Why can't I find my school when signing up?

Get in Touch

Your Name
Email
Subject
Message
Attachments
URL This is the URL of the page you are experiencing an issue on. Also known as the web address, simply navigate to the page with the issue and copy the address from the top of the browser. Example: https://www.planeths.com/index.php?keyword=pre_participation_school_overview&schoolID=2011
Product Which part of the product are you having an issue with?
Account Type What type of account you have (i.e. Parent, student, Athletic Director, etc.).

Get in Touch

Your Name
Email
Subject
Message
Attachments
URL This is the URL of the page you are experiencing an issue on. Also known as the web address, simply navigate to the page with the issue and copy the address from the top of the browser. Example: https://www.planeths.com/index.php?keyword=pre_participation_school_overview&schoolID=2011
Product Which part of the product are you having an issue with?
Account Type What type of account you have (i.e. Parent, student, Athletic Director, etc.).